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Contact Us
For website-related inquiries, reach us at support@idlecosmosdrop.games. We aim to respond within 48 business hours.
Support Center
Need assistance? Find answers to common questions or reach out to us directly.
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In-Game Support
For game-specific issues such as account problems, crashes, or gameplay bugs, contact the in-game support team at wlgame03@weile.com.
Troubleshooting
Common Fixes
Try clearing the app cache or reinstalling the game. Make sure no conflicting background apps are running. Check that your device meets the minimum system requirements listed on Google Play.
Verify your internet connection is stable. Switch between Wi-Fi and mobile data to test. If the issue persists, restart the app and try again during off-peak hours.
Ensure you're logged into the same account across sessions. Avoid force-closing the app mid-battle. Contact in-game support with your player ID for account recovery assistance.
Email us at support@idlecosmosdrop.games with a description of the issue, your browser type, and a screenshot if possible. We'll investigate and fix it promptly.
Ready to Dive Back In?
Most issues resolve with a quick restart. When you're set, the ocean arena is waiting for your next cannon blast.
